After Hours · 7 min read
The HiPPO Is Not Always the Loudest Person in the Room
Seniority can overpower evidence, but so can a dashboard, a deadline or the person who controls what counts as evidence. Authority has more disguises than a job title.
After Hours
Longer, funnier stories told through the conversations after the meeting.
After Hours · 5 min read
After Hours: When “Customer-Centric” Becomes Corporate Theatre
Customer-centricity is a useful discipline until the phrase becomes a costume worn by decisions that were already made.
After Hours · 5 min read
After Hours: The Feature Nobody Wanted to Own
A small piece of product chisme about orphan features, invisible maintenance, and the cost of “we can always clean it up later.”