Backchannel

The incentives, strategy, revenue, and decisions underneath the official story.

Backchannel · 7 min read

Your Product Strategy Is Probably a List of Good Intentions

“Delight customers, use data and grow sustainably” sounds admirable. It still does not tell a product team where to play, how to win or what to refuse.

Backchannel · 7 min read

The Metric Moved. Did the Product?

I keep coming back to the gap between a metric that moves and what that movement actually means for your product or strategy.

Backchannel · 7 min read

Roadmaps Are Not Strategy. They’re a Negotiation in Disguise

The roadmap is not the strategy document. It is where strategy, confidence, politics, and delivery reality negotiate in public.