Backchannel · 7 min read
Your Product Strategy Is Probably a List of Good Intentions
“Delight customers, use data and grow sustainably” sounds admirable. It still does not tell a product team where to play, how to win or what to refuse.
Backchannel
The incentives, strategy, revenue, and decisions underneath the official story.
Backchannel · 7 min read
The Metric Looked Great. The Product Was Still Getting Worse
A metric can rise while customer value quietly falls. The problem is rarely the number itself; it is the story the organisation allowed the number to replace.
Backchannel · 7 min read
Roadmaps Are Not Strategy. They’re a Negotiation in Disguise
The roadmap is not the strategy document. It is where strategy, confidence, politics, and delivery reality negotiate in public.